The pool was warm and the hot tub was hot, but these were perfect for us. The breakfast was good with a lot of options. The location was near shopping and late night food options. The staff was so friendly and weren't afraid to take care of any complaint we had (they charged my card instead of using the cash we gave at check in, so they gave us the cash back and apologized).
Stephanie
tháng 8 năm 2024
I came to stay at this hotel to visit some friends from out of town and catch up. While I was there, my car was hit over night in the parking lot by a dumb drunk driver. But thankfully the hotel staff was so helpful.. i was devastated to wake up to the police informing me my car was hit. But the hotel manager was amazing. He reviewed the footage and is going to be providing it to the police to help me with this whole process. The hotel manager was out of town when this all happened, but he made it his priority to contact me right away when he got back in the morning. The breakfast was amazing, my daughter really enjoyed the quality of the breakfast. The older gentleman who works at the front desk was very nice, he saw how upset I was when I found out about my car being hit and he came over to provide comfort and offered me a coffee. I really have an overall good experience and if I come back to Austin, I will certainly be staying here.
Tierra
tháng 4 năm 2024
The accessibility of the room on the first floor. The involvement of staff to ensure our stay was comfortable.
Dickens
tháng 12 năm 2024
I felt so welcomed by the staff when I arrived and was able to visit with them a few times during my stay and I truly enjoyed our conversations. The hotel is very nice and the location is perfect. Breakfast was generous and satisfying and I especially loved the coffee. I stayed for several days and was very much “at home “ which made me comfortable and happy.
Lori
tháng 4 năm 2024
I was glad there is a hotel left that lets guests have family and friends visit and were able to use the pool. We only had a few kids come and see us, but I was very happy they could use the pool!
Laurie
tháng 6 năm 2024
Everything we wanted to do was just short drives from the hotel
Springs
tháng 9 năm 2024
Close to venue we were going too. Amenities worked. Near places to eat. Breakfast included, nothing over the top but plenty to feed the kids and family!
Nicole
tháng 4 năm 2023
The breakfast was not that good, but everything else was nice.
David
tháng 11 năm 2024
The environment was very family friendly, peaceful and safe. I absolutely loved the 24 hour coffee, tea, hot chocolate station. It felt like I was staying at a family home rather than a sterile hotel.
Laurette
tháng 1 năm 2025
Nice and clean,the room was clean, the pool was perfect. The staff was polite and friendly. Good breakfast.
Longoria
tháng 3 năm 2025